This whitepaper explores the untapped potential of administrative professionals and the measurable impact of investing in their growth. Drawing on fresh data from ASAP’s 2025 State of the Profession survey, this report shows how admins—who already juggle dozens of responsibilities across communication, technology, and operations—can become true strategic partners with the right training. Designed for executives, HR and training leaders, and managing admins, it reveals how development:

• Boosts retention and reduces costly turnover

• Frees leadership bandwidth by enabling higher-value delegation

• Strengthens overall team performance and adaptability

Whether you’re looking to empower your admin team, build a stronger leadership pipeline, or increase organizational efficiency, this resource demonstrates how targeted training creates impact across every level of the business.